Job Description
Full-time income average of $48,000 a year with potential earnings up to six-figures! Commission pay structure with guaranteed minimum, commission vs.. $15 an hour, with additional $800 monthly salary. Eligible for monthly sales bonus.
Since day one, back in 1967, Slumberland Furniture has valued love, dignity, and respect. Being a family-owned company, we are proud to offer a kind, friendly, and supportive atmosphere where we share a common goal. Our goal is to provide an exceptional customer experience and quality furniture for a great price. We are excited and grateful for you to consider a rewarding and lucrative career with Slumberland Furniture!
The Sales & Operations Support Specialist serves as a hybrid role that supports both sales and operational excellence within the store. This dual-function position is designed to provide a well-rounded experience in customer engagement, sales, inventory management, and operational execution.
Sales & Customer Engagement: - Act as an ambassador of the Slumberland customer experience--prioritizing customer needs at all times.
- Achieve individual and store sales goals while building lasting relationships with customers.
- Learn and maintain knowledge of products, services, and promotions to assist customers effectively.
- Handle customer transactions including financing, refunds, exchanges, and account inquiries.
- Manage post-sale customer communication and order maintenance to ensure complete satisfaction.
Operational Excellence: - Answer phones and assist customers or direct calls as needed.
- Assist with scheduling deliveries, customer pickups, processing sales orders, and managing order flow.
- Perform merchandise handling including receiving, tagging, moving, staging, and preparing items for delivery or pickup.
- Monitor and maintain inventory accuracy; report discrepancies and assist in resolutions.
- Participate in daily opening and closing tasks, including cash balancing.
- Maintain backroom organization and efficiency following Slumberland standards.
Merchandising & Store Presentation: - Participate in merchandising efforts, promotional set-ups, and floor changes to maintain a visually appealing sales floor.
- Maintain store cleanliness and presentation standards, including participation in store events and marketing activities.
Safety & Compliance: - Adhere to all safety policies and practices, ensuring personal and team safety in daily operations.
- Safely move and handle furniture, with or without assistance, as required.
- Demonstrate behaviors aligned with Slumberland's core values.
- Support store leadership in team initiatives and day-to-day operations.
Sales and Operations Support Specialist Job Benefits - Full Benefits Package: Medical, Dental, Vision, and more
- Up to 3 weeks of paid time off in your first year, plus 24 hours of PTO given on first day
- 401K Retirement and Profit Sharing
- Tuition Reimbursement, Training & Career Development, Advancement Opportunities
- On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. Access your pay when you need it!
- Generous Merchandise Discount
- Potential Franchise Ownership
- Paid Holidays
- No-cost mental health and wellbeing support through our Employee Assistance Program
- Employee referral program
- High School diploma or GED required; post-secondary education preferred.
- Basic math and cash handling accuracy.
- Proficient in using computers, web browsers, and Point-of-Sale (POS) systems.
- Strong interpersonal, problem-solving, and communication skills.
- Ability to work independently and as part of a team.
- Motivated by personal success and continuous learning.
- Able to stand and walk for extended periods (up to 12 hours).
- Regularly lift and/or move up to 75 lbs., occasionally up to 200 lbs. with assistance.
- Must be available to work a flexible schedule including evenings, weekends, and holidays.
- Exposure to warehouse and sales floor environments, including potential exposure to weather conditions during loading/unloading.
Job Tags
Full time, Flexible hours, Afternoon shift,