Retail Store Manager Job at McMahons Best-One Tire & Auto Care, Fort Wayne, IN

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  • McMahons Best-One Tire & Auto Care
  • Fort Wayne, IN

Job Description

Job Description

Job Description

Position Summary

Our Retail Store Managers directly supervise and coordinate all employees in the retail store; perform management functions such as purchasing, budgeting, accounting, and personnel work.

We offer a manager bonus program along with a full benefit package including; medical, dental, vision, 401K Match, paid time off and more!

Essential Functions

  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel
  • Monitor work levels and review performance
  • Recommend personnel actions, such as hires, promotions, discharges, and discipline.
  • Conduct or arrange for employee training
  • Compile personnel records, such as time and production records, test results, etc. as required.
  • Greet customers and ascertain customer needs/desires
  • Explain and obtain approval from customers for unexpected repairs
  • Answer telephones
  • Look up items on computer
  • Enter orders
  • Prepare estimates
  • Compute sales prices, total purchases, and process payments
  • Maintain knowledge of current promotions, policies regarding payment, exchanges, and returns, and security practices
  • Inventory and requisition materials and supplies
  • Meet with vendors and suppliers regarding service products
  • Oversee completion of work, using equipment such as hand tools or gauges to verify compliance with standards

Other

  • Inspect and monitor work areas, examine tools and equipment, and provide safety training to prevent, detect, and correct unsafe conditions or safety violations
  • Investigate accidents/injuries and prepare reports of findings.
  • Maintain hazmat book per OSHA
  • Prepare and administer department budget, coordinate purchases
  • Meet the requirements outlined in the company’s evaluation form

Position Qualifications:

  • Excellent written and verbal communication skills
  • Ability to take care of the customers’ needs while following company procedures
  • Ability to make critical decisions while following company procedures
  • Ability to allocate authority and/or task responsibility to appropriate people.
  • Ability to influence others to perform their jobs effectively and be responsible for making decisions
  • Ability to find a solution for or to deal proactively with work-related problems.

Physical Demands / Work Environment:

  • Lifting: Frequent lifting over 20 pounds from ground to chest high.
  • Squatting, bending, and twisting: occasional
  • Standing for extended periods of time.
  • Vision (Near, distance, Color, Peripheral, Depth Perception)
  • Sense of sound (Ringing telephones, alarms, horns and motorized equipment)
  • PPE: Ability to wear Personal Protective Equipment (PPE) (Safety Glasses, gloves, footwear)
  • Environment: Work in environment that is not climate controlled. Temperatures range from extremely hot to extremely cold, depending on the season.
  • High school graduate or general education degree (GED); college degree preferred
  • 3-5 years related experience
  • Valid driver’s license; driving record must meet company’s insurance requirements
  • Ongoing training is required per company’s standards
  • Must be competent in MS Word, Excel, and point of sale software
  • Ability to learn and operate point of sale system to create work orders and invoice customers in a timely and efficient manner
  • Ability to operate a flat-rate computer system (Mitchell, All-Data, or equivalent) and to learn the company’s flat-rate computer system

Compensation details: 65000-65000 Yearly Salary

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Job Tags

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