Job Description

Overview

The Training Coordinator position at Nexus Family Healing is to join our newest youth crisis and stabilization center set to open in fall 2025 in Hennepin County. The 13-bed, short-term residential service serves youth with complex mental and behavioral health issues and aims to reduce unnecessary placement in ERs, police stations, juvenile detention, or unstable home situations while providing treatment and therapeutic supports during triage, assessment, and transition planning with families.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Pay and Schedule

• Full-time onsite opportunity
• Location: 1800 Chicago Avenue in Minneapolis
• Starting at $22-$25 per hour

Benefits

• Five weeks paid time off (PTO) in the first year
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• Talkspace Therapy Benefit for the whole family
• Hinge Health Benefit for the whole family
• Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And more

Position Summary

The Training Coordinator is responsible for developing, coordinating, and facilitating onsite training and educational programs that will provide new and existing staff with the knowledge of principles and procedures to be successful in their role. This will be accomplished through orientation and job enrichment, progress monitoring and evaluation, documentation, and reporting, and following up accordingly to ensure that all training expectations are regularly met.

Responsibilities

• New Employee Orientation Coordinates, schedules, and provides an effective New Employee Orientation program for all new hires, and ensures all new hires are receiving sufficient training before being released to perform their role
• Conducts follow-up meetings with all new employees within established time frames
• Evaluates ongoing training and development needs of staff members and identifies training and development opportunities that will assist current employees in advancing to other positions within the organization
• Leverages subject matter experts and the Relias Training Platform when developing new courses, providing instruction of training classes or designing individual training and development plans

Training Records & Reporting

• Maintains all training records for each individual employee and sends out notices to supervisors when specific training requirements have to meet established organization, licensing and compliance standards
• Maintains and submits a copy of all completed training records to Human Resources on a quarterly basis for accurate compliance reporting
• Acquires, reproduces and/or makes available all training materials required for classes provided, as well as maintaining appropriate levels of all training materials for all courses
• Ensures equipment and training space is maintained and in good working order at all times and establishes a scheduling method for reserving the training space by other staff

Employee Mentoring Program

• Coordinates new employee support groups and monitors on-the-job mentoring systems
• Review New Employee Orientation Evaluation forms to ensure that the needs of staff and the needs of the program are being met

Policy, Procedure & Compliance

• Complies with and ensures that all licensing and accreditation standards regarding training and development are regularly maintained and executed to meet the requirements of all accreditation bodies' standards, guidelines, and licensing requirements
• Coordinates and assists with activities and reports during audit and accreditation reviews as necessary
• Develops and fosters positive relations with internal and external stakeholders
• Supports corporate initiatives and objectives
• Ensures confidentiality and follows HIPAA compliance regarding employees and clients in all areas
• Remains current and adherent on all company policies, assigned trainings and/or certification requirements

Requirements

• High School Diploma or equivalent
• Must be 21+ years old
• Some experience in employee training and development required
• Valid drivers license required. Must meet state regulating agency and Home Office driving requirements

Preferred Education and Experience

• Bachelors degree in Social Services, Psychology, Education, or a closely related field
• 3+ years mental health/child welfare experience
• 2+ years in employee training and development

ICARE Values & Behavioral Competencies

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive, and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM!

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