Job Description

Title Processing Specialist at Government Employees Insurance Company summary:

As a Title Processing Specialist at GEICO, you will provide essential support to customers who have experienced tragic events involving their vehicles. This role involves managing insurance claims, coordinating with salvage yards and financial institutions, and ensuring a smooth claims handling process through industry-leading training. Strong customer service skills and technical proficiency are crucial for success in this fast-paced call center environment.

Title Processing Specialist – Macon, GA
Salary: $17.37 per hour / $35,000 annually

• Earn a 10% differential incentive for applicable evening shifts
• No weekend or holiday schedule requirements

Come grow with GEICO’s Salvage Team! We’re in search of highly motivated individuals ready to provide extraordinary service and solutions to our customers. Join our call center team and make a difference in someone’s day after their vehicle has been declared a total loss.

As a Salvage Agent you are there when it counts: accidents and natural disasters are traumatic experiences, and our call center team supports our customers during this difficult time. Through our paid, industry-leading training, you'll learn how to ensure a smooth insurance claims handling process for policyholders in all 50 states. Our Salvage team supports our customers by managing interactions with salvage yards, financial institutions, and our internal staff to compile paperwork and issue claims payments.

Qualifications & Skills:

• In office position - must be willing to commute to 4295 Ocmulgee East Boulevard Macon, GA 31295
• Prior call center or customer facing experience preferred
• Strong computer proficiency and typing ability – experience with Microsoft Office, e-mail, Web-enabled applications, and database software
• Outstanding customer service and professional communication skills, both over the phone and written
• Ability to multi-task and prioritize work successfully in a fast-paced, high-volume call center environment
• Minimum of high school diploma or equivalent

Position Details:

• GEICO’s paid training extends over a period 16 weeks including 8 weeks of classroom training, and 8 weeks of nesting in the call center environment.
• Must be available to work a Monday through Friday schedule with a mid-day start time. Example 12:45pm-9pm (EST).
• Full-time work schedules are 38 hours and 45 minutes per week.
• Associates who meet and maintain department standards may be eligible to work from home one (1) day per week after successful completion of all training (training will require a minimum of 6 months in-office).

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At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program * to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Assistance
• Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Keywords:

Title Processing, Claims Processing, Customer Service, Call Center, Insurance Claims, Salvage Team, Macon GA Jobs, GEICO Careers, Customer Support, Payment Processing

Job Tags

Hourly pay, Holiday work, Full time, Local area, Afternoon shift, 1 day per week, Monday to Friday,

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