Job Description

Job Title: Systems Administrator

Location : Cuyahoga Falls, OH

About Our Client
Our client is a forward-thinking, dynamic company committed to delivering innovative solutions across their industry. They're on the lookout for a proactive and skilled Systems Administrator who is passionate about making a difference by supporting a robust IT environment. This is a hands-on role that will allow you to take charge of a diverse range of systems and technologies while playing an integral part in their digital transformation journey, including cloud migration and supporting mission-critical systems for their manufacturing operations.

As part of their team, you'll be empowered to work on exciting projects, tackle unique challenges, and contribute directly to their success. If you thrive in a collaborative environment and are eager to apply your technical expertise to improve workflows and ensure seamless IT operations, our client would love to hear from you!

Key Responsibilities

Desktop Support & Windows Administration

• Provide efficient Level 1 and Level 2 desktop support for end-users, solving hardware and software issues with a focus on quick resolution.
• Administer and maintain Windows-based infrastructure, including Windows Server 2008 VMs and VMware 6.5, ensuring stable and secure environments.
• Take ownership of migrating virtualized infrastructure to a standalone host, optimizing performance and scalability.
• Lead the transition of file and print services to SharePoint, enhancing collaboration and streamlining document management.

Office 365 & SharePoint Administration

• Manage the successful migration of local files to SharePoint, improving accessibility and organization.
• Administer SharePoint permissions, ensuring smooth access control and collaboration across departments.
• Implement and oversee Office 365 backup solutions, safeguarding data with redundancy and ensuring business continuity.
• Utilize Entra MDM (Microsoft Endpoint Manager) to deploy and manage devices, enhancing security and performance across endpoints.
• Ensure the implementation of Multi-Factor Authentication (MFA) policies for both cloud and on-premise resources, particularly for remote workers.

Enterprise Application Support & Deployment

• Spearhead the QuickBooks migration project, ensuring a seamless transition with minimal downtime and full functionality.
• Provide ongoing support for manufacturing-specific CRM/ERP systems, ensuring smooth adoption and performance.

Networking & Telephony

• Manage and optimize a full UniFi network across two sites, including UDM Pro, switches, access points, and cameras, all within the Ubiquiti ecosystem.
• Lead the management and upgrades of CNC and DNS-based network infrastructure, ensuring reliability and performance.
• Oversee the migration of the phone system from Samsung 7200 series to a cloud-based IP solution, ensuring seamless integration with the existing network.

Additional Responsibilities

• Manage and optimize printer and copier services, ensuring smooth operation in partnership with our vendor, Dex.
• Provide ongoing IT support, troubleshooting various internal applications and systems.
• Document technical procedures, troubleshooting steps, and best practices to enhance internal workflows.
• Collaborate with vendors and service providers to ensure optimal system performance.
• Stay up to date with the latest trends and technologies in IT to help future-proof their infrastructure.

Qualifications

• 3+ years of experience in IT support and administration with a solid background in desktop and server environments.
• Proficiency in Windows Server administration, VMware virtualization, and IT infrastructure management.
• Strong knowledge of Office 365, SharePoint, cloud backup, and security solutions like MFA and Entra MDM.
• Experience supporting manufacturing environments and enterprise applications such as QuickBooks, CRM, ERP.
• Solid understanding of network management, including CNC, DNS, and IP-based phone systems.
• SolidWorks PDM migration and administration experience is a big plus.
• Excellent problem-solving skills with a keen eye for detail.
• Strong communication skills, with the ability to effectively collaborate with both technical and non-technical teams.
• Strong project management abilities to prioritize and execute tasks in a timely manner.

Preferred Certifications

• Microsoft 365 Certified: Modern Desktop Administrator Associate
• VMware Certified Professional (VCP)
• CompTIA Network+
• ITIL Foundation Certification

Why Join Our Client?

• Be part of a collaborative, results-driven team where your expertise will have a direct impact on the company's success.
• Work on exciting, high-visibility projects that provide real growth opportunities.
• Competitive salary and benefits package.
• A culture that encourages innovation, professional development, and work-life balance.

If you are a self-motivated IT professional ready to make an immediate impact and grow your career with our client, apply now! We look forward to hearing from you.
#INMAY2025 #ZRCFSTECH #LI-JW1

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