Job Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing.

RESPONSIBILITIES

• Provide direct services to clients, including engagement, intake, assessment, service plan development, referral, advocacy, therapeutic counseling, reassessment, and exit summaries.
• Manage a case load.
• Monitor and document client progress toward service plan goals; document all interactions with, or on behalf of, clients.
• Provide group counseling as assigned by the Program Director.
• Teach parenting classes as required.
• Maintain familiarity with program resources available on and off site.
• Coordinate client services with ACS and/or preventive services agency when a family is child welfare involved; participates in ACS conferences.
• Coordinate client services with mental health, medical, employment, educational, child care and other social service providers.
• Review and sign off on service plans and psychosocial assessments as assigned.
• Conduct regular home and field visits as required.
• Conduct regular case conferences with clients and services providers as required.
• Assist with special projects as assigned including representing agency at inter-agency events.
• Act as program contact person for inquiries concerning clients.
• Assist with the supervision of paraprofessional staff.
• Supervise all office functions in the supervisor’s absence as assigned.
• Report to and meet with the supervisor on a regular basis.
• Complete program reports.

PROGRAM SPECIFIC RESPONSIBILITIES

• Triage all clients who present for intake and completes a comprehensive biopsychosocial assessment with each family.
• Responsible for making referrals and appropriate linkages.
• Facilitate group work.
• Provides education/training to other staff.
• Perform mental status assessments for clients presenting with difficult symptoms.
• Provide direct services to a caseload of Jackson Avenue family Residence clients who are in need of short-term counseling, crisis intervention, risk assessment, safety planning and psycho-education.

QUALIFICATIONS

• Master’s degree in Social Work from an accredited school of social work.
• New York State LMSW required within six (6) months of hire date.
• Knowledge and experience working with diverse culture and ethnicities.
• Knowledge and experience with groupwork.
• Knowledge of strengths-based, solution-focused, and family-centered practice.
• Knowledge of guidelines, policies and regulations relating to child welfare, safety, permanency and wellness.
• Proficiency in English required; proficiency in a second language preferred.
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment.

PHYSICAL REQUIREMENTS

• Excellent organizational and interpersonal skills.
• Ability to use a computer for prolonged periods.
• Ability to sit, crouch and walk for extended periods of time.
• Ability to lift, pull, push and/or move up to 60 pounds.
• Ability to climb stairs.
• Ability to climb and stand on a 15 foot ladder.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

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