Social Media Content Moderator: Onsite Tucson East Location Job at Alorica, Tucson, AZ

MlVzMzgwdDdqcEhtNGpwNS9nMGJqK1FDOGc9PQ==
  • Alorica
  • Tucson, AZ

Job Description

Job Description

Job Description

JOB DESCRIPTION

Position: Customer Service Representative

Location: 1650 S. Research Loop Tucson, AZ Onsite

Terms: Full-time

Pay: $17.50



 

Join Team Alorica

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Job Summary

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.

Responsibilities

  • Become and remain knowledgeable about online community standards
  • Interpret and apply complex policies and guidelines to content 
  • Review the reported content with agreed turnaround time and standard of quality 
  • Escalate issues outside of the company policy

QUALIFICATIONS

Qualifications

  • High school diploma or GED 
  • Customer service experience is a plus
  • Strong computer navigational skills
  • Familiarity with Microsoft Office applications (Word, Excel)
  • Excellent oral and written communication skills
  • Exceptional listening/comprehension skills
  • Professional and courteous 
  • Customer oriented 

Work Environment

  • Regular work performed in a climate-controlled, call-center environment
  • Ongoing usage of phone and computer systems

Physical Demands

  • Constant sedentary work

Benefits

  • Health, dental, and vision coverage/HSA
  • PTO
  • Paid holidays and sick time 
  • Optional daily pay or weekly pay
  • 401K retirement plan
  • Leadership programs
  • Paid training and tuition reimbursement
  • Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies 
  • Employee assistance program
  • Additional voluntary benefits

Next Steps

  1. Place an application
  2. Complete your online assessment
  3. Our team will review your application
  4. If selected to move forward, our team will follow up directly

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. 

 

Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Company Description

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Company Description

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Job Tags

Weekly pay, Daily paid, Full time, Work at office,

Similar Jobs

Harry Winston

Armed Security Officer Job at Harry Winston

 ...Job Summary The security officer is responsible for the safety and security of the people, product, property and information of the Company...  ...a deterrent to theft while providing a high level of customer service to all existing and potential clients. The security... 

Adventist Health

Orthopedic Spine Surgeon Hanford Job at Adventist Health

 ...enhance the health of the communities we serve. Details: Adventist Health is seeking a skilled and compassionate Orthopedic Spine Surgeon to join our team in Hanford, CA. The ideal candidate will have a passion for providing exceptional patient care, possess... 

Medical Solutions Allied

Travel Occupational Therapist Job at Medical Solutions Allied

 ...Job Description Medical Solutions Allied is seeking a travel Occupational Therapist for a travel job in Ottumwa, Iowa. Job Description & Requirements ~ Specialty: Occupational Therapist ~ Discipline: Therapy ~ Duration: 13 weeks ~40 hours per week ~ Shift... 

Adecco

No experience: Warehouse Person (Swing and Night Shift) Job at Adecco

 ...Description Job Description Adecco is hiring immediately for Warehouse Workers at a local client in San Antonio, TX. Warehouse...  ...offered Requirements: This position is entry-level, no experience needed Must be able to use Microsoft Excel and Microsoft... 

The UPS Store

Full-Time Center Associate - Aston, PA Job at The UPS Store

The Full-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly...