Job Description Responsibilities Own, monitor, and assist with Service Now slack escalation queues Provide trusted support and escalation for technical issues Collaborate with users to ensure consistent performance Support and maintain Slack and Collaboration work spaces Support and maintain our Slack Enterprise Environment and custom slack applications, while enforcing best practices and standards. Think creatively and outside the box Document knowledge base articles for service desk and end users Identify and communicate gaps between current and desired end states Assist with delivery management processes and enforcement Schedule and lead ad-hoc demos and trainings for Slack, Custom Slack Apps and Workflow, and other digital workplace tools Communicate and collaborate with internal/external teams Job Requirements Qualifications 2+ years of in-depth, hands-on experience with SaaS and Slack, and the ability to support 3rd party add-ons (M365, Zoom, Jira, Confluence, Lucid Chart and Lucid Spark, etc.) Slack Admin or Slack Developer Certifications are preferred Process-oriented mindset and experience enabling enterprise-level processes using Digital workplace tools (specifically Slack Admin, Slack Workflows, Slack Forms, and Slack APPs and APIs) Experience configuring and supporting integration using development tools (e.g., Python, PowerShell, Java Script, and Postman) Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks Technical understanding of common networking terms and tools Previous experience in a dynamic and agile environment Ability to work independently with minimal guidance and manage multiple clients and deliverables through effective time-management and planning Strong interpersonal, written, and verbal communication skills Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude Good work ethic and the ability to work with diverse teams across different time zones Strong ability to multi-task and adapt to changing priorities Bachelor's degree required Extensive experience administering Atlassian products is a plus Premier Staffing Solution
...representative. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and...
Classified - Position - School Positions - Office Coordinator / Secretary Grades 9-12 Job Number 2300282774 Start Date Open Date 01/31/2024 Closing Date Duty Days 240 Reports To Principal Salary Range: From/To...
Position: IT Support SpecialistLocation: Onsite - Bangor, MaineDuration: +2-month contract-to-hireJob Description:Positions in this function provide technical support to the enterprise. This function includes employees working on incident management response and restoration...
...Description Were looking for a creative and technically skilled Web Developer with experience building and managing websites that integrate... ...systems and email automation tools. A background in graphic design is a major plus, as youll help craft not only functional but...
...Because of our growth, we're immediately hiring a top-producing General Sales Manager. We have the next opportunity for you! Available NOW!... ...performance standards General Sales Manager Qualifications: - Automotive leadership experience with increasing responsibility -...