service writer Job at Specialty RV Sales, Lancaster, OH

MlU4MDkwaHdpSlR1NHo1Ni93a1poT01DOGc9PQ==
  • Specialty RV Sales
  • Lancaster, OH

Job Description

Job Description

Job Description

Service Advisor – Automotive

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

  • Greet service department customers promptly and courteously—attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

We offer terrific benefits which include:

  • Generous pay plan! Tell us about your experience at your interview!
  • Performance Bonuses!
  • Bi-weekly Pay Period
  • Excellent, Ongoing Training is Provided!
  • Opportunity for long term employment and growth
  • Medical, Dental and Vision Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • 5-day work week, closed on Sundays!

About Us

Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community

We are an Equal Opportunity Employer - All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Job Tags

Bi-weekly pay,

Similar Jobs

First Watch Restaurants, Inc.

Busser Job at First Watch Restaurants, Inc.

 ...for you, along with spouse / dependent children at all company restaurants~ Child Discount Program at The Learning Experience~...  ...spray bottle, sturdy tray and clean cloth towel, a First Watch Busser uses magician-like moves to clean re-set tables within 3 minutes... 

Quadrant Technologies

Senior Dynamics 365 Developer | Azure, C#, Plugins Job at Quadrant Technologies

 ...A technology services provider is seeking a hands-on Dynamics 365 Developer based in Redmond, WA. The ideal candidate will have 5+ years of experience in Microsoft Dynamics 365, strong expertise in C# and Azure services, and excellent problem-solving skills. The role... 

LF Lambert Spawn Co., Inc.

Facility Manager Job at LF Lambert Spawn Co., Inc.

 ...solutions including new vehicle inspections, claims processing, damage in-transit and major damage reporting, inventory, and terminal management services for Railroads, OEMs, Marine, and Trucking customers. We are seeking a driven leader who will be responsible for all... 

Archdiocese Of Denver

Part-Time Middle School Learning Specialist Job at Archdiocese Of Denver

 ...Location: St. Thomas More Catholic School, Centennial, CO Part-Time Middle School Learning Specialist St. Thomas More Catholic School...  ...whose faith and relationship with Jesus Christ is the driving principle in their life and who teach and act in accordance with... 

Cornerstone Building Brands

Box Truck Delivery Driver Job at Cornerstone Building Brands

 ...Time DUTIES AND RESPONSIBILITIES The Driver will be expected to transport, deliver, and...  ..., and/or construction job sites using a Box Truck. This position requires a wide range of skills from practicing safe driving and delivery to top-notch customer service. Read...