Service Writer Job at Bobcat of Medina, Medina, OH

MUVjMzhrRjdncGJrNXpsMi9Bc2RqdU1BOHc9PQ==
  • Bobcat of Medina
  • Medina, OH

Job Description

When you join Leppo Rents, you're not just starting a job - you're joining a family. Be part of a team that values hard work, problem-solving, and giving our customers the best service in the industry. We're looking for a motivated individual to join our Service team. If you've got a great attitude, strong work ethic, and a desire to learn, we'll provide the training and tools you need to thrive!

Why You'll Love This Role:
  • Monday - Friday schedule | 7:30 AM - 5:00 PM - Your weekends are yours!
  • Work with equipment and a supportive, fun team.
  • Be part of a company that invests in your growth with paid training and career development.
  • Join a company recognized as one of the Top Workplaces year after year.
What You'll Do:
  • Serve as the main point of contact for customers bringing in equipment for service or repairs, ensuring clear and professional communication.
  • Create and manage service work orders, entering accurate details into the system for tracking and billing purposes.
  • Schedule and prioritize service jobs, coordinating with technicians to keep repairs moving efficiently.
  • Review and verify equipment status before and after repairs to ensure quality and safety standards are met.
  • Communicate repair estimates and timelines to customers, providing updates throughout the service process.
  • Support the service department with parts ordering and tracking, ensuring needed parts are available for upcoming jobs.
  • Maintain organized records and documentation, including service history, warranty claims, and customer communications.
  • Partner with the rental team to coordinate equipment availability, minimizing downtime for customers.
  • Handle billing inquiries and warranty submissions, assisting customers with questions and follow-up needs.
  • Promote a safety-first culture, ensuring all repairs and shop activities align with company and OSHA standards.
What We're Looking For:
  • Previous industry experience is a plus, but not required.
  • Strong communication and customer service skills.
  • A team player who thrives in a fast-paced, hands-on environment.
  • Reliable, safety-focused, and eager to learn.
Why Join Leppo?:

At Leppo Rents, we've beenbuilding careers since 1945. Here's what you can expect when you join our team:
  • Competitive Pay
  • Quarterly & Annual Performance-Based Bonuses
  • Medical, Dental, Vision, HSA & FSA Insurance
  • Company-Paid Life, Disability, & Employee Assistance Program
  • 401(k) with Match
  • Paid Time Off + Holidays + Parental Leave + Community Time Off
  • Clothing Allowance, Discounts, & Wellness Bonus
  • Celebrations, Luncheons, and Milestone Recognition
  • Ongoing Training & Career Growth Opportunities

Our Culture: The Leppo Way:

We're more than a workplace-we're a team. At Leppo, we live by four simple commitments:
We Will Meet Our Commitments
We Will Be Thorough
We Will Make Good Decisions
We Will Ask Questions

Ready to put your people skills and problem-solving talents to work? Apply today and grow your career with Leppo Rents!

Equal Opportunity Employer: Leppo Rents is proud to be an Equal Opportunity Employer . We welcome applicants from all backgrounds and experiences.

Job Tags

Monday to Friday, Weekend work,

Similar Jobs

Amba Cambridge

Barista and Market Bartender Job at Amba Cambridge

 ...Job Title: Barista and Market Bartender & Attendant, Amba Cafe & Rotisserie and First Street...  ...enjoy high-quality, thoughtfully prepared food, local and eclectic beers, and unique,...  ...Detail-oriented, excellent prioritization, time management, organizational, and follow up... 

City of Weslaco

CCTV OPERATOR Job at City of Weslaco

 .../Wastewater Superintendent performs duties associated with the operation and maintenance of a Hydraulic Sewer Cleaner and combination vacuum...  ...reports and records as required. Maintain and troubleshoot CCTV and electronic equipment. Complete utility inspections using... 

Granite Excavation, Inc.

Diesel Truck Mechanic - CASCADE Job at Granite Excavation, Inc.

*Job Description*: We are looking for dedicated journeyman mechanics with a minimum 4 years experience that are able to work on semi-trucks...  ...engine work. Extensive knowledge in repair and maintenance of diesel engines Job Type: Full-time Pay: $18.00 - $27.00 per hour... 

Allied Universal®

Security Professional - Hotel Site - Part Time Job at Allied Universal®

 ...AMThur11:00 PM - 07:00 AM What Youll Do: Use our proprietary scheduling platform to claim open shifts at client sites Support operations across a range of environments including commercial real estate, healthcare, and education Receive site-specific training and... 

Premier Warranty

Data Manager Job at Premier Warranty

 ...desarrollo e implementacin de soluciones empresariales utilizando Microsoft Power Platform (Power Automate, Power Apps, Power BI), Data flow, Databricks y Airflow asegurando buenas prcticas de arquitectura, gobernanza y alineacin estratgica. Supervisar sistemas...