SEASONAL-Front Desk Representative Job at Ocean Casino Resort, Atlantic City, NJ

MDB3Ly9rNStncFh1NERONC9nb1lndU1DL3c9PQ==
  • Ocean Casino Resort
  • Atlantic City, NJ

Job Description

The Front Desk Representative represents the first point of contact with guests and handles all stages of a guest’s stay.

Position Responsibilities

  • Adhere to established company and departmental procedures, guidelines, and polices at all times
  • Foster and promote a cooperative and harmonious work environment
  • Promote positive customer relations for all customer by providing prompt, courteous, and efficient service
  • Registers customers into the hotel and checks them out at the end of their stay.
  • Maintains cash bank and prepares daily deposit of funds in hotel bank and is responsible for the immediate posting of cash payments and provides LMS generated cash receipts for customer records
  • Makes necessary baggage arrangements according to hotel procedures
  • Responsible for customer check out & accepts payment for settlement of all charges in compliance with hotel procedure
  • Assist with checking rooms to verify the status of hotel reservations.
  • Responds to customer inquiries regarding hotel services, room rates, entertainment schedules & restaurants
  • Informs hotel customer about the property’s services and events
  • Greet customers immediately with a friendly and sincere welcome using a positive and clear speaking voice.
  • Knowledge of all outlets and their hours of operation.

Essential Functions

  • Aptitude in resolving issues with a customer-focused orientation.

  • Always promotes positive public/employee relations .

  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and stress relating to servicing customers in a high pressure and fast paced environment

  • Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas

  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours

Requirements

  • High School Diploma or Equivalent is required

  • Prior cash handling & customer service experience is preferred

  • Computer related experience desired

  • Ability to effectively communicate in English

Benefits

  • Training & Development
  • Free Meal while on shift
  • Free Parking

Job Tags

Seasonal work, Immediate start, Flexible hours, Shift work, Weekend work,

Similar Jobs

MKH Search

Project Manager Job at MKH Search

 ...Client We're working with a market leader in K-12/Municipal projects within the DMV looking for qualified PM's and SPMs within the sector...  ...roles. This growing meritocratic GC is looking for project managers producing work to the highest standards interested in an... 

Carolina K

Assistant Designer Job at Carolina K

 ...Job Description We are seeking a highly motivated and creative Assistant Designer to support our design and product development teams across Ready-to-Wear, Swim, Homeware, and accessories. This role is ideal for someone who is detail-oriented, collaborative, and... 

The Cleaning Authority

House Cleaner - Limpiador de la Casa Job at The Cleaning Authority

 ...Resumen de trabajo de limpiador de casa profesional Limpiadores profesionales de casa realizan una variedad de resposiblidades de limpieza y mantenimiento. El limpiador se encargar de mantener los hogares de los clientes segn los estndares del empleador. Los... 

Goldfish Medical Staffing

Nuclear Medicine Physician Job at Goldfish Medical Staffing

 ...Nuclear Medicine Locum Tenens Assignment in New York Begin ASAP - Ongoing Remote day shifts No call Goldfish Medical Staffing Extraordinary Dedication to Exceeding Expectations Means Malpractice Insurance with Contractual Guaranteed Tail Coverage Facilitated... 

Hire Velocity

Industrial Labor Tech - Mining Job at Hire Velocity

 ...weeks. Potential to up to $2,500 per week and the opportunity to be hired on fulltime once the project is completed. No prior experience required In this role, you will assist in operating and maintaining vacuum and hydro excavation trucks across various...