Job Description

Job Description:

Key Responsibilities:

• Lead the planning, execution, and delivery of Salesforce projects across the full project lifecycle
• Manage project scope, schedule, resources, budget, risks, and communications
• Develop and maintain project plans, sprint schedules, dashboards, and status reports
• Serve as the primary point of contact for client stakeholders, facilitating regular check-ins and project reviews
• Coordinate with cross-functional teams, including developers, business analysts, architects, and quality assurance testers
• Ensure adherence to Agile or hybrid project methodologies, depending on client context
• Support backlog grooming and sprint planning sessions in coordination with product owners and business leads
• Identify and manage project risks and issues, and proactively communicate resolutions
• Ensure project deliverables meet quality standards, client expectations, and contract requirements
• Lead and support key project ceremonies such as daily standups, retrospectives, and sprint reviews
• Prepare required project documentation in accordance with both client and internal standards
• Contribute to continuous improvement initiatives and knowledge-sharing within the organization

Required Qualifications

• 10+ years of project management experience, including at least 5 years managing Salesforce or CRM-related projects.
• Strong understanding of Agile, Scrum, and hybrid methodologies
• Proven success in leading cross-functional teams and delivering technical projects on time and within scope
• Excellent communication, presentation, and stakeholder management skills
• Experience with Jira, Confluence, Azure DevOps, or similar project management and tracking tools

Required Certification

• Project Management Professional (PMP) certification

Preferred Qualifications

• Salesforce certifications such as Administrator, Business Analyst, or Platform App Builder
• Experience managing Salesforce projects for public sector or federal clients
• Experience managing subcontractors or blended delivery teams
• Working knowledge of government IT standards and contract compliance.

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