Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Work from Home Data Entry & Office Administration Remote Online Role About the Job We are seeking motivated individuals... ...This role allows you to work from home while gaining practical experience in digital office tasks, record keeping, and supporting client...
...culture. Aeris transactions typically range in size from $200M to $2+ Billion and the firm is a registered broker-dealer and member of FINRA and SIPC. Associate Job Description We are seeking experienced and highly-motivated technology M&A investment banking...
...and contribute in a collaborative team environment. Previous internship experience or exposure to civil engineering projects is a plus.... ...situation. Youll receive competitive hourly pay for your summer work and enjoy fun outings with your team and fellow interns ...
...Research Associate Epidemiology Location: Philadelphia, PA Open Date: Nov 20, 2025 Deadline: Nov 20, 2027 at 11:59 PM Eastern Time The Department of Biostatistics and Epidemiology at the Perelman School of Medicine at the University of Pennsylvania seeks...
Select how often (in days) to receive an alert: Create Alert LensCrafters is a place for visionaries. Weve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care...