Job Description

Craig Bagley - State Farm Agency, located in Weatherford, TX has an immediate opening for a Receptionist - Team Member. No insurance experience is required as we will train the right person with the right attitude.

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

Responsibilities include but not limited to:

• Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
• Manage incoming calls
• Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

You will receive:

• Base Pay
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Ideal Candidate:

• Must be able to commute to local office in Weatherford, TX
• Strong phone contact handling skills and active listening
• Comfortable with making outbound calls
• Genuinely excited to help customers
• Patient, empathetic, and passionately communicative; loves to talk
• Ability to empathize with and advocate for clients when necessary
• Strong Problem-solving skills
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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