Job Description

Job Description

Job Description

Who We Are

South Oxford Management is a full-service property management company with locations in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are dedicated to offering an exceptional experience to our residents and team members. Our owners bring years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business. From asset management to leasing, we are passionate about making positive experiences for people. Putting people first is our mission.

When you join South Oxford Management, you become part of a team, where you’re encouraged to

learn, share ideas, and participate in team building and charitable activities.

How You Will Contribute

The Maintenance Supervisor is responsible for maintaining the physical integrity of the community, ensuring a safe and secure environment for residents, future residents, visitors, and team members. The Maintenance Supervisor works closely with the Community Manager and the Maintenance Technicians to see that all aspects of the community are well taken care of. The Maintenance Supervisor anticipates, identifies, and corrects problems involving the community and implements procedures to prevent such problems. The Maintenance Supervisor works diligently to cultivate resident satisfaction.

Things You Will Do:

Leadership

• Hire, train and supervise all maintenance team members through a positive mentoring approach
• Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs and HUD/Agency regulations
• Take ownership and lead by example
• Empower team members to take on new challenges and bring new ideas to the forefront
• Fearlessly lead a team of technicians as they perform routine preventive maintenance and make timely, high-quality repairs to ensure they are above the standard
• Share your wisdom and insights with the team, prioritize their tasks, make sure they follow protocol, and motivate them to go above and beyond the call of duty

Maintenance

• Perform routine maintenance work orders at the community, which may include completing emergency and on-call tickets
• Schedule team members so that maintenance is available for emergency purposes around-the- clock
• Maintain accurate records regarding preventive maintenance, maintenance requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
• Schedule and perform routine preventive maintenance
• Schedule and ensure all make-ready repairs and service are completed correctly and on schedule

• Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations
• Keeping the Maintenance Shop stocked, organized, and clean
• Diagnose and perform maintenance/repairs including but not limited to HVAC, plumbing, electrical and pool maintenance
• Interface with contractors and vendors. Depending on property needs and secure bids for services. Negotiates with vendors for goods and services, schedules work to be completed.
• Utilize maintenance management systems on computers and iPads

Safety

• Think safety first and ensure that unsafe conditions are corrected promptly
• Be mindful of the condition of the community and initiate action to correct unsafe conditions, i.e., broken gates leading to pool, broken steps, open holes, broken/burned out exterior lights
• Conduct safety meetings with Maintenance Technicians

Customer Service

• Always bring “service with a smile”, partnered with a "can-do" attitude
• Take pride in the apartment community; visually inspect and address areas of concern, keep community clean and make note of service needs
• Communicate effectively with residents, future residents, visitors, vendors, and team members while presenting a positive, professional image
• Perform additional duties as assigned by the Community Manager

Things You Will Need

• High School diploma or equivalent
• Three or more years of experience in property maintenance or equivalent field
• Must be available to work a flexible schedule including weekends, holidays, overtime, and on- call hours
• Must be able to walk the property which includes climbing stairs
• Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies
• Stand for extended periods of time
• May be required to lift to 50 pounds without assistance

Skills:

• Experience leading and managing others
• General knowledge of all things pertaining to property maintenance
• Comfortable using computers and various software programs
• Skilled in the safe use and maintenance of hand and power tools
• Knowledgeable of pertinent laws, including EPA and OSHA regulations
• CAMT required, Certified Pool Operator, Universal Freon License, including R410A preferable
• Attention to detail
• Able to multitask and meet deadlines

What We Will Provide You

South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:

• Medical/Rx
• Dental
• Vision
• Employer Paid Life/AD&D
• Voluntary Life/AD&D
• Short Term Disability
• Long Term Disability
• Employee Assistance Program
• Accident Plan
• Hospital Indemnity Plan
• Critical Illness Plan
• Legal/ID Theft Protection
• Pet Insurance
• 401(k) Retirement w/ Match + Immediate Vesting
• Paid Holidays and Time Off (3+ weeks)
• Rent Discount (30%)
• Tuition Reimbursement ($2,000/year)
• Paid Parental Leave (4 weeks)
• Employee Referral Bonus
• Employee Rewards and Recognition

You’re exceptional. Let us make you feel it. Join our team.

South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO. South Oxford Management LLC is committed to providing a work place that is free from the use, sale,

possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants that refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.

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