Job Description

Job Description
Role Overview:

The Operation Director is responsible for setting and achieving the highest standards in all areas of restaurant operations. This role focuses on delivering revenues and profits through strategic development, marketing, financing, and staff management. Key responsibilities include supervising all regional general managers and branch managers, maintaining branch facilities, and acting as the expert for all office, administrative, and computer-related tasks.

Duties and Responsibilities:

• Lead strategic initiatives for restaurant expansion and growth.
• Conduct comprehensive market analysis and develop expansion strategies.
• Establish business plans by surveying restaurant demand.
• Achieve budgeted revenues, control costs (including labor, food, maintenance), and maximize profitability.
• Prepare financial reports, annual budgets, and monthly forecasts, meeting all goals and objectives.
• Oversee operations by preparing policies and standard operating procedures.
• Supervise regional General Managers, Branch Managers, and Floor Managers.
• Participate in recruiting, hiring, training, and providing career development for all staff members.
• Maintain safe, secure, and healthy facilities by establishing and enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems.
• Supervise the Corporate Chef and oversee new menu development.

Requirements

Qualifications:

• Bachelor's degree in business, hospitality, or a related field.
• Over six years of managerial/leadership experience in the hospitality and food service industry.
• Ability to work in multiple regional locations.
• Capability to perform cross-functional roles as needed (front-of-house & back-of-house).
• Adaptability to a flexible schedule according to business needs.
• Proficiency in reading and analyzing P&L statements to effectively drive the business.
• Fluency in English and Korean
• Working knowledge of MS Office programs.

Benefits

Compensation and Benefits:

• Wage: $120,000 - $160,000 annually
• Medical insurance
• Dental and vision insurance
• Paid vacation
• Employee discount

Harmonious Hiring

Job Tags

Flexible hours,

Similar Jobs