IT & Logistics Support Specialist for Freight Forwarder Job at EIS Group, Hanover, MD

MTBZMjlraHdqcGZoNURsNy9BNGFnK0VIOVE9PQ==
  • EIS Group
  • Hanover, MD

Job Description

Job Description

Job Description

About Us:
We are a leading freight forwarding company handling complex international and domestic shipments. Our team values accuracy, accountability, and proactive problem-solving.

Position Summary:
We are seeking a versatile IT & Logistics Support Specialist to manage both technical support and international shipment processing. This hybrid role involves troubleshooting IT issues, managing support tickets, and handling the full technical setup for onboarding and offboarding, including provisioning devices, configuring user accounts, granting system access, and ensuring proper access removal when employees depart. Additionally, this role supports shipment and accounting processes, helping maintain smooth operations across our office and warehouse.

 

Key Responsibilities:
IT Support:

  • Provide technical support to employees, troubleshooting hardware, software, and network issues.

  • Manage onboarding/offboarding, including device setup, access permissions, and system accounts.

  • Maintain IT systems, software updates, and security protocols.

Logistics & Accounting Support:

  • Assist with international shipment processing, documentation, and compliance checks.

  • Track shipments, provide updates, and resolve discrepancies with carriers or vendors.

  • Support accounting functions, including cost collection, variance analysis, invoicing, and Syncada processing.

  • Maintain organized records for compliance and auditing purposes.

Qualifications:

  • Experience in IT support, system administration, or helpdesk roles.

  • Knowledge of logistics, international shipments, or freight forwarding is a plus.

  • Familiarity with Windows/macOS, networking, office software, and IT security best practices.

  • Strong organizational, problem-solving, and communication skills.

Job Tags

Work at office,

Similar Jobs

Prescient Limited

CIS Specialist (Prescient Management Company) Job at Prescient Limited

 ...provide excellent levels of service to new and existing Prescient Manco Asset Managers and Foreign Managers in all dealings with the CIS department of the FSCA with regards applications for both local and foreign funds.DUTIES & RESPONSIBILITIES New Fund Applications: Managing... 

Zips Car Wash

Car Detailer Job at Zips Car Wash

 ...Job Description Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Car Detailer at ZIPS Car Wash located at 9200 Brier Creek Parkway, Raleigh, NC, is the perfect position for you! You will bring joy to peoples journeys... 

GardaWorld Security Services U.S.

Security Guard - Entry Level Job at GardaWorld Security Services U.S.

 ...Job Description: GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural... 

A Blue And White

Product Manager/ Scrum Master/Technical PM Job at A Blue And White

 ...Product Manager/ Scrum Master / Technical Project Manager Our client is looking for a Product Manager/ Scrum Master in our...  ...Goals from Product and ensure our teams execute at the highest level. Youre a highly skilled block and tackler with a proven ability... 

Sanford Health

RN Triage - Registered Nurse - Allergy Clinic - FT Days Job at Sanford Health

 ...who are dedicated to the work of health and healing...  ...patient inquiries over the telephone, assessing the severity...  ...needs according to triage algorithms. Guides the...  ...Graduate from an accredited nursing program preferred,...  ...to maintain a healthy home-work balance. For more...