Director of Operations
Live Events, Production Services
We’re hiring a Director of Operations to take ownership of day to day operations for a growing live events and production services company.
This is a hands on leadership role for someone who loves building structure, improving processes, and leading teams through complex event delivery.
The Role:
As Director of Operations, you’ll be responsible for the systems, people, and processes that ensure events are delivered consistently, calmly, and profitably. You’ll partner closely with the CEO while owning execution, accountability, and operational discipline.
What You’ll Be Doing:
• Own and standardize the end to end event production process
• Lead day to day operational planning and execution
• Manage and develop Project Managers and production leaders
• Improve workflows across sales, project management, production, and warehouse teams
• Build scalable systems, tools, and documentation
• Identify bottlenecks, reduce last minute issues, and increase delivery capacity
• Support budgeting, staffing plans, and margin improvement
What We’re Looking For:
• Senior operations experience in live events, AV production, or production heavy services
• Proven people leadership and team development experience
• Strong understanding of event workflows, logistics, and show execution
• Confident decision maker with clear communication and follow through
• Calm under pressure, structured, and outcomes focused
Nice to Have:
• Experience scaling a small to mid sized production company
• Background in AV production or technical event delivery
• Familiarity with tools like project management and resource planning systems
Why This Role:
The company has outgrown a founder led operations model and needs a leader who can bring clarity, consistency, and structure, while still rolling up their sleeves.
There’s strong long term growth potential, including progression into a senior operations or COO level role.
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