Crisis Advocate On-Call Job at YWCA of Greater Harrisburg, Harrisburg, PA

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  • YWCA of Greater Harrisburg
  • Harrisburg, PA

Job Description

The YWCA Greater Harrisburg is seeking a part-time professional to serve as On-Call Crisis Advocate to provide intervention and support services to individuals impacted by domestic and sexual violence. In this role, the On-Call Advocate provides hotline counseling and crisis intervention, safety planning, shelter intake and support, legal and medical accompaniments, emergency protection order assistance, advocacy, and information and referrals.

Position Details:
  • Position is a hybrid position working from home but with a  mandatory ability to respond to the YWCA, hospital, or police department within 30 minutes of receiving a request for in-person services.
  • Covers the overnight shift on Tuesday and Friday from 12:00 a.m. – 8 a.m. with the possibility of signing up for additional on-call shifts.
  • Applicants must be able to respond to requests for services up to 8:00 a.m. including in-person services. Applicants must also be able to attend a mandatory 2-week in-person training program Monday-Friday from 8:00 a.m. – 4 p.m.
  • Compensation: $50 stipend per on-call shift ($75 for holidays), plus the hourly rate of $20/hr. for actual time worked. 
Successful Candidates Will Have:
  • Professional attitude and demeanor
  • Respect, accountability, and inclusivity
  • Self-determination, motivation, and initiative
  • Ability to respond professionally in crisis situations
  • Experience providing crisis-related services
  • Exceptional organization, time management, and record-keeping skills
  • Ability to apply basic skills for effective written and verbal communication
  • Understanding of victim issues, including training in the area of crisis intervention, advocacy, and trauma
  • Knowledge of trauma-informed practices
  • General knowledge of community resources, legal system, and law enforcement
  • Effective computer skills and ability to learn new case management software programs
Position Requirements:
  • Bachelor’s degree in human services, criminal justice or related field, or Associate’s Degree with 2 years of relevant work history
  • Previous experience in providing advocacy, social work, human services, or other supportive services
  • Must have a reliable vehicle for travel within Dauphin and Perry Counties with valid driver’s license
  • FBI, Child Abuse, and State Police Clearances

 

Job Tags

Hourly pay, Holiday work, Shift work, Monday to Friday,

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