Job Description

The YWCA Greater Harrisburg is seeking a part-time professional to serve as On-Call Crisis Advocate to provide intervention and support services to individuals impacted by domestic and sexual violence. In this role, the On-Call Advocate provides hotline counseling and crisis intervention, safety planning, shelter intake and support, legal and medical accompaniments, emergency protection order assistance, advocacy, and information and referrals.

• Position is a hybrid position working from home but with a  mandatory ability to respond to the YWCA, hospital, or police department within 30 minutes of receiving a request for in-person services.
• Covers the overnight shift on Tuesday and Friday from 12:00 a.m. – 8 a.m. with the possibility of signing up for additional on-call shifts.
• Applicants must be able to respond to requests for services up to 8:00 a.m. including in-person services. Applicants must also be able to attend a mandatory 2-week in-person training program Monday-Friday from 8:00 a.m. – 4 p.m.
• Compensation: $50 stipend per on-call shift ($75 for holidays), plus the hourly rate of $20/hr. for actual time worked. 

• Professional attitude and demeanor
• Respect, accountability, and inclusivity
• Self-determination, motivation, and initiative
• Ability to respond professionally in crisis situations
• Experience providing crisis-related services
• Exceptional organization, time management, and record-keeping skills
• Ability to apply basic skills for effective written and verbal communication
• Understanding of victim issues, including training in the area of crisis intervention, advocacy, and trauma
• Knowledge of trauma-informed practices
• General knowledge of community resources, legal system, and law enforcement
• Effective computer skills and ability to learn new case management software programs

• Bachelor’s degree in human services, criminal justice or related field, or Associate’s Degree with 2 years of relevant work history
• Previous experience in providing advocacy, social work, human services, or other supportive services
• Must have a reliable vehicle for travel within Dauphin and Perry Counties with valid driver’s license
• FBI, Child Abuse, and State Police Clearances

Job Tags

Similar Jobs