Job Description

Lead and manage security design consulting engagements to a professional standard; independently and / or in support of other senior colleagues, and the Director.

Be a subject Matter Expert of electronic security systems and manage security design and installation projects from conception to completion.

Maintain client and company deliverables, ensuring that a high quality is maintained, and the client and company budgets and programs are met and maintained.

Develop and build new and existing client relationships, facilitating where appropriate the introduction and provision of additional Control Risks services.

Role tasks and responsibilities

Consulting:

• Undertake technical security reviews, audits, design surveys, installation inspections and approvals, and other similar tasks, working at client sites and in the office

• Design of physical and electronic security systems to an appropriate level, working in conjunction with specialist engineers within project design teams

Task management:

• Act as the lead consultant on assignments, owning problems and providing problem solving at the local level

• Lead and participate in client and project meetings

• Ensure that practices, policies, strategy and services represent the client best interest

• Maintain and develop long-term client relationships; act in conjunction with key account managers

• Maintain time and expense records to ensure accurate invoicing within each month

Task delivery:

• Delivery of tasks for clients on time, on budget, to high standards

• Work collaboratively with the entire team and draw on their experiences and opinions

• From time-to-time the role may involve travel to client sites and Control Risks offices within the Middle East, Europe and Africa

Business development:

• Pro-actively seek opportunities to develop projects and business

• Seek opportunities to be involved in business development, in conjunction with the Associate Director and Director

• Contribute to marketing and profile-raising events

• Participate in client meetings

• Develop long-term client relationships

Team / practice development:

• Provide expert knowledge of security consulting and other Control Risks service lines

Requirements

Knowledge and Experience

• Proven Experience: A background in security integration, design, consulting, or engineering, with specific experience in designing electronic and physical security systems.

• Technical Expertise: In-depth knowledge of CCTV, access control systems, and other security technologies, with the ability to specify, design, and evaluate these systems.

• Client-Focused: Strong interpersonal skills and the ability to build trust and long-term relationships with clients. You’re an excellent communicator, able to explain complex concepts in a way that is easy to understand.

• Professional Qualifications: Certifications such as CPP (Certified Protection Professional), PSP (Physical Security Professional), or equivalent is highly desirable.

• Attention to Detail: A meticulous approach to design and project management, ensuring high-quality delivery every time.

Essential

• Hands on experience of installing and delivering enterprise class electronic security solutions

• Proven ability to manage and deliver technical consulting engagements

• Knowledge of current national and international standards and installation practices

• Project Management experience relating to security consulting and installations within the built environment

• Can use AutoCAD and Bluebeam design software

Preferred

• Thorough knowledge and experience of designing physical security systems including fencing, gates, walls, doors and facades

• Knowledge of, and experience using design-related software, e.g. Revit, SketchUp, MS Project and other relevant software experience

Qualifications and Specialist skills:

Preferred

• Security or engineering qualifications

• ASIS PSP (or similar security design related qualification)

Relationship / personal impact

• Strong interpersonal skills – building trust and rapport

• People leadership skills, including the ability to inspire and drive the performance of a team of security professionals

• Influencing

• Managing clients

Communication

• Excellent communication skills both written and verbal

• Confidence to communicate with all project stakeholders, including senior leaders. Able to deliver both positive and negative messages.

• Report writing in English to a high professional standard

• Ability to communicate using a range of techniques with clients and colleagues alike to achieve positive results

General

• Problem Solving / Decision Making

• Analysis and judgement

• High level of accuracy

• Excellent time management skills

• Project management skills within a commercial/consulting environment

• Good client management and consulting skills (both internal & external)

• Effective decision making & judgment

Solutions focused

• Owns problems, identifies and works with the right people to solve problems quickly within own remit and wider teams

• Constantly seeks innovative ways to improve the services we offer to our clients

• Acts decisively and makes and communicates difficult decisions even if unpopular

Client centric

• Uses own and wider knowledge and contributes to others to enable and make sound judgements that impact the client and team

• Anticipates client needs and addresses these

• Provides the best possible service to clients, ensuring the client is at the heart of everything we do

One firm

• Builds strong relationships, through common goals, individual contribution and support in times of need

• Considers the regional and global implications of what we do in our own areas of responsibility or team/department

Commercial acumen

• Understands how and where own activities and projects contribute to the financial success of organisation; understands and acts upon the financial factors that influence the business

Personal effectiveness

• Operates effectively and with resilience in changing or ambiguous situations, contributes to changing environments, and actively assists those around them to adapt

• Communicates clearly and concisely using language appropriate to audience

• Displays sensitivity to develop constructive relationships with others

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