Salary: $74,300.00 - $99,070.00 Annually Location : Boston, MA 02116 Job Type: Full-Time Job Number: 24-20683 Department: MBTA - Diversity & Civil Rights Area: 023-Organizational Diversity Admin Opening Date: 12/03/2024 Closing Date: 5/12/2025 11:59 PM Eastern Licenses / Certifications: None Required Union Affiliation: Executive Safety Sensitive: No; this is not a Safety Sensitive position. On-Call or 24/7: No; this position is not classified as on-call or 24/7. Essential Classification (Emergency Staff): No; this position is classified as non-essential (during declared States of Emergency). At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Civil Rights Compliance Investigator performs monitoring and oversight of the MBTA's Disadvantaged Business Enterprise (DBE) program requirements on USDOT-assisted construction projects. This position sits in the Office of Diversity and Civil Rights (ODCR), a shared office between MassDOT and the MBTA. The responsibilities of the Civil Rights Compliance Investigator include, but are not limited to, collaborating with the MBTA's Office of the General Manager, the MBTA Engineering and Capital Department, and the MBTA Procurement and Logistics Department to ensure functional team priorities do not take precedent over DBE program goals and requirements. The successful candidate will be able to effectively implement DBE program requirements on MBTA FTA-funded construction projects, including, but not limited to, conducting commercially useful function (CUF) reviews, ensuring prompt payment, review of DBE Utilization Plans, and reviewing DBE participation attainment. Duties & Responsibilities Provide technical assistance and guidance to contractors, consultants, and vendors performing or interested in performing on USDOT-assisted projects and programs in accordance with MBTA policies and directives. Provide technical assistance to MBTA staff regarding DBE program requirements. Perform virtual and on-site monitoring to ensure compliance with DBE program requirements. Attend pre-bid/pre-proposal meetings to support ODCR with Civil Rights/DBE program requirements. Perform document control and archiving services to maintain and preserve the integrity of information. Assist MBTA Vendor Services with developing strategies for DBE outreach and inclusion. Collection and review of DBE Utilization Plans. Assist in the resolution of disputes regarding compliance with DBE requirements. Demonstrate MBTA's organizational values of stewardship, integrity, respect, and teamwork. Applicants should be prepared to travel within the Commonwealth as needed for the project scope, including site visits. Perform all other duties and projects that may be assigned. Minimum Requirements & Qualifications Bachelor's Degree from an accredited institution. Four (4) years of relevant experience providing civil rights program guidance and oversight related to federally assisted projects. Effective organizational, analytical, writing, multitasking, and time management skills. Proficiency in MS Office, including Excel and Power Point. Demonstrated ability to effectively communicate and present information to a diverse group of stakeholders. Demonstrated ability to organize data, communicate insights and conclusions, and exercise effective problem-solving skills. Demonstrated ability to work independently, and as part of a team. Substitutions Include A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement. An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement. A master's degree in a related subject substitute for two (2) years of general experience. A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience Preferred Experience and Skills Three (3) years analyzing and applying civil rights requirements involving public transit. Experience resolving compliance issues through technical assistance, communication, and negotiation. Experience developing solutions for transportation operations that intersect with civil rights program objectives. Job Conditions: Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English. Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role. Ability to provide internal and external customers with courteous and professional experiences. Ability to work effectively independently and as part of a team (or supervise, if required). Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers. Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies. Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection). Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings. Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service. Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Disclaimers and Definitions: General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. Application Completion: It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility: Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or Diversity, Equity, and Inclusion: The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit Employment Benefits at the MBTA Full-Time Employees: The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following: Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays Retirement: Pension or deferred compensation 401(a), plus MBTA contributions Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) Tuition Reimbursement (up to $10,000 per year) Public Service Loan Forgiveness (PSLF) for student loans Commuter Choice Parking Program: Pre-tax benefits for parking Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com Shopping discounts via GovX.com Verizon and AT&T service discounts And more... Internships: Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email internships@mbta.com for more information. Disclaimer: The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information. The MBTA is an Affirmative Action/Equal Opportunity Employer 01 Which of the following options below best describes your education and experience? A High School Diploma or GED with eleven (11) years of experience providing civil rights program guidance and oversight related to federally assisted projects. An Associates Degree with seven (7) years of experience providing civil rights program guidance and oversight related to federally assisted projects. A Bachelor's degree with four (4) years of experience providing civil rights program guidance and oversight related to federally assisted projects. A Master's degree with two (2) years of experience providing civil rights program guidance and oversight related to federally assisted projects. None of the above 02 Please rate your current proficiency level using Microsoft Word, Excel, and PowerPoint. No experience Beginner Average Advanced Expert 03 Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)? Yes No Required Question Massachusetts Bay Transportation Authority
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