Role Overview: Are you an experienced Catering Operations Manager that has a passion for high end catering and is looking for an exciting and challenging new position? Look no further RELOCATION ASSISTANCE AVAILABLE Sodexo is seeking a hands on Catering Operations Manager for University at Albany , in Albany, NY. Our successful candidate will manage have previous Catering/Banquet management experience and will manage the day to day catering on campus, campus and conferences in the summer. This department serves High end plated service to high volume buffets. Reporting to the Catering Director, this leader will mentor, train and develop the service staff. Experience with mentoring and building cohesive teams is required. The Catering Operations Manager will oversee all main campus catering operations. Success in this role requires strong executive client relations, experience with campus alumni events, and expertise in setting up both buffet-style and high-end service. This position demands a flexible schedule, including nights, early mornings, and weekends, based on business needs. What You'll Do: Manage all day-to-day catering operations on campus Lead and train a cohesive, high-performing service team Maintain strong client relationships, including executive leadership and alumni groups Coordinate logistics for a range of events, from intimate dinners to high-volume receptions Uphold high standards for food safety and sanitation (HAACP compliance) Develop and implement initiatives to drive catering sales and customer satisfaction Ensure timely, efficient service delivery with attention to detail and event precision Flexibility to work early mornings, evenings, and weekends as business demands What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: Proven catering or banquet management experience, preferably in a higher education or hotel environment Experience with high-end service and buffet execution Strong leadership and team-building skills Excellent client relations and communication abilities Resourceful, with strong critical thinking and decision-making skills Ability to multi-task and manage time effectively in a fast-paced environment A commitment to exceptional customer service and team development Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . Qualifications & Requirements: Minimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
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