PCC (Patient Care Coordinator)
Onsite – Las Colinas, TX
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Care Coordinator for our Fort Worth, TX office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments.
Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Accelerated healthcare career growth – rapid advancement opportunities
Insurance benefits (Medical, Dental, Vision) and 401K
20 days off annually (10 PTO days and 10 Holidays)
Employee access to Serenity’s treatment options
Access to corporate onsite gym, game room and other amenities
Open to full or part time
Responsibilities
Connecting with patients via phone
Help solve problems and educate patients about TMS and Ketamine
Coordinate with clinics for patient care
Other relevant duties as needed.
Qualifications
High School Diploma/ GED.
Strong customer service mindset.
Previous experience in customer service required
Excellent verbal and written communication, and basic math skills.
Well-versed in de-escalation skills and ability to connect with individuals.
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
About Serenity Healthcare
Serenity’s Provided Services
Meet our Patients
Description The Work From Home Data Entry Clerk is a vital role within our Learning & Development team. As a fully remote position, this role requires a detail-oriented individual who can manage data entry tasks efficiently from the comfort of their own home. The successful...
...of tissue products, is committed to sustainability, innovation, and operational excellence. We are currently seeking a Product Office Assistant to lead packaging initiatives from concept to launch, ensuring successful execution and cross-functional collaboration. In...
Director, Global Digital Marketing AnalyticsJob ID224420Posted12-Jun-2025Service lineCorporate SegmentRole typeFull... ...to work in the United States without the need for visa sponsorship now or in the future.CBRE carefully considers multiple factors...
...Description Courier Express is seeking independent contractors who own their own Cargo or Sprinter Van. Earn $800-$1200 PLUS per week.... ...18+ years old Provide your own Cargo/Sprinter Van Valid driver's license with a good driving record (max. 3 violations in 3...
...Job Description Manufacturing / Process Engineer - West Bridgewater, MA \n \nMUST HAVE PCB / SMT Experience!\n \nTargeting $100K to $130K, flexible based on experience.\n \nJob Summary: \n \nAn individual contributor whose responsibilities include,...