Job Description

Position Overview

Wedding Day Diamonds is seeking a skilled and experienced Bench Jeweler to dedicate themselves to delivering excellence from the time a customer places and order to the moment a customer picks up or receives their jewelry. You will perform all requested and necessary work on jewelry to include setting, sizing, re-tipping, welding, soldering, polishing, engraving, cleaning, and other work consistent with Wedding Day Diamonds standards of quality, service, and timeliness.

Our team members get to share in our customers’ milestone moments such as weddings, birthdays, anniversaries, and everything in between. We are looking for passionate, fun, vibrant individuals who want to be a part of our energetic company culture in a retail environment. If you love being part of a team as well as providing personal attention to every customer, this is the place for you!

Responsibilities

• Ensuring the quality of company merchandise , and making and providing accurate assessments of merchandise quality and condition so that the company may make proper decisions on the best course of action. 
• Maintaining the shop and personal workspace in a clean, organized, presentable, and efficient manner. 
• Constantly pursuing personal and shop improvement and development.
• Working professionally, efficiently, and courteously with all Store and Team staff, fostering teamwork and respect. 
• Supporting other shops as well as our home office when there are work overflows or special projects. 
• Consulting directly with staff and customers as needed to help ensure customer needs are met through the sales process and/or the repair process.  
• Providing cost estimates for additional shop/ jeweler personalization options that the customer can entertain depending on desires. 
• Maintaining safety and security protocols including those specifically associated with shop equipment and chemicals.
• Use technology such as computers for shop job tracking.

Qualifications

• 2+ years of prior bench experience is preferred.
• We are available to our customers when they need us so evenings are at times required. (Though unlike most retailers, we are closed on all Sundays and major holidays)
• Must possess a high level of visual acuity and manual dexterity.
• Great ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching.
• Comfortable with technology.
• Must be able to effectively manage deadlines.

We Offer and Provide:

• Competitive compensation. The compensation range for this position varies based on prior relevant job experience.
• Insurance: Medical, dental, and vision coverage. Company-paid life insurance. We also offer voluntary Short-Term and Long-Term Disability insurance plans.
• Retirement Planning: 401(K) with an employer match program.
• Paid Time Off and Paid Holidays/Floating Holidays
• Team Member Discounts on all Wedding Day Diamonds products and services.
• Subsidized Health Club Membership
• And more

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